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Q: Which countries do you export to?
A: We export to Africa, Southeast Asia, Middle East, South America, Russia, Europe etc. -
Q: What if the machine breaks down?
A: We provide 24/7 online support, remote diagnosis and on-site maintenance service. -
Q: How about wearing parts supply?
A: We supply original wearing parts with factory price and fast delivery worldwide. -
Q: How long is the warranty period?
A: 12 months warranty for the whole machine (wearing parts excluded). -
Q: Do you provide installation and training?
A: Yes, we offer free technical guidance, video training and overseas on-site service. -
Q: What’s your payment term?
A: Normally 30% T/T deposit, 70% balance before shipment. We also accept L/C at sight. -
Q: How can I get a quotation?
A: Please tell us material, capacity, final size, power supply and site condition, we will reply in 24 hours. -
Q: Mobile crusher or stationary production line?
A: Mobile for flexible moving & quick start; Stationary for large capacity & low running cost. -
Q: What about the warranty? What do you do if the machine breaks?
A: We are a direct manufacturer with our own factory, R&D, production and after-sales service system. -
Q: What certifications do you have?
A: Our products are certified with CE, ISO9001 and other international standards.
